Anonymous

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| map-marker Chennai, Tamil Nadu

Reg: Quality Issues (Baking Issues - Drak biscuits)

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Britannia Industries - Reg: Quality Issues (Baking Issues - Drak biscuits)
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Worst quality product. My kids likes Britannia biscuits that to good day biscuits.but yesterday we found quality issue and my omitted after eating that taste is different not good also. I think it is baking issue.images attached for reference. Pls do the needful. Regards D K ShanmugaSundaram M:944426****
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Shallu S Bdt

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| map-marker Mississauga, Ontario

False claim

Britannia Industries - False claim
Britannia Industries - False claim - Image 2
I saw the product in the market (Fruit cake) the front label said eggless but the ingredients said may contain traces of eggs. So technically if traces can be there, then product label should not claim eggless.
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Resolved
Parthiban R Bed

Resolved: Complaint

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Britannia Industries - Complaint
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Updated by user Mar 07, 2024

Company fixed the issue and I have been provided with discount on future orders.

Original review Mar 07, 2024
TODAY I EAT GOODday BISCUIT SOME METAL PARTS ONE PIECE of biscuit So very dangerous so many children like good day biscuit v add o please answer The piece of metal or hard plastic
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Loss:
$135

Preferred solution: Apology

Ishan Kukade

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| map-marker Bengaluru, Karnataka

Found some outside element which can harm human body. Not sure is it hair or some material thread.

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I ordered this product big packet by big basket on 9december 2023. Found some outside element which can harm human body.

Not sure is it hair or some material thread. Quality of biscuits is so bad. This is not happened just once. Again and again it's happening.

Specially in this pack. That's why I have to think to do complaint about it.

I just wanted to bring to your notice that Marie gold was a trusted brand in my childhood but Now a days the quality of biscuits are very low .

Every middle class family eats those biscuits but even you can't provide it quality biscuits we are paying for it . We are not purchasing those biscuits to throw it . Few kids bring merie gold biscuit as snacks to schools just think of there health.

I have taken pics of ordered biscuits and packet which can track it's manufactured location. If you need I'll share with you.

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1 comment
Ishan Kukade

My issue is still not resolved. Waiting for response. After submitting all details and pic's, asking details regarding issue.

Aleena A Aps

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Fraud and misleading with number of items

Britannia Industries - Fraud and misleading with number of items
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I've recently bought a pack of Britannia Pure magic chocolush cookies worth Rs.170 from Reliance smart point, Koodal, Pathanamthitta,Kerala on 24-01-2024. The packet was intact and sealed when I bought it from the shop.

The packet claims that there are 24 cookies inside but when I opened it up in the morning of 25th January, I found that there are only 17 cookies, out of which one I ate in the morning. After finding it out, I reported it to Smart point from where I bought it, and they suggested that I report the matter to consumer complaints against the manufacturer.

Hence I'm submitting this complaint to you. I request you to find an appropriate resolution to this matter.

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Preferred solution: Deliver product or service ordered

Wasil R Znh

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Please read the below contents

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Britannia Industries - Please read the below contents
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I got a mail regarding job first the asked 2550for uniform and now they are. Asking for account opening charges 5150rupees please tell me this is real or fake 947186**** this is the number he contacted and his name is Aditya bajodia he is forcing to pay me the amount today itself kindly please tell me this is fake or real if this is a fake please find him he is using your company name for more details please call me 978982****
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Loss:
$2550

Preferred solution: Apology

Ashi D

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Recived bad product

Britannia Industries - Recived bad product
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Found sand in brown bread for last 10 days n costumer care number is useless. How can a branded company sell this type of dangerous products for health. Are they just making money??. Want an answer immediately.
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Loss:
$95
Cons:
  • Playing with health of consumers

Preferred solution: Full refund

User's recommendation: Stop fooling consumers

Venky K Rtk

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Verified Reviewer
| map-marker Hyderabad, Telangana

Britainnai industry job offer true or flash news in my mobile msg.

Britannia Industries - Britainnai industry job offer true or flash news in my mobile msg.
Britannia Industries - Britainnai industry job offer true or flash news in my mobile msg. - Image 2
My offers britainnai company super viser job true or fake information doubt sir please confirm information please help him sir
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Aditi S Utw

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Complaint

Britannia Industries - Complaint
Britannia Industries - Complaint - Image 2
Defected product received The weight is also less than what mentioned This is the 3rd time happening this with me. Receiving defected products
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Loss:
$10

Preferred solution: Deliver product or service ordered

SAI D Qwb

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Verified Reviewer
| map-marker Nellore, Andhra Pradesh

There was an insect on biscuit

Britannia Industries - There was an insect on biscuit
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WHILE OPENING THE BISCUIT WE IDENTIFY THE INSECT THAT IS WHY WE RAISED A COMPLAINT WE NEED SOME MORE NEW BISCUITS MORE THAN 30 PACKETS
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chittibabu A

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Verified Reviewer
| map-marker Ponneri, Tamil Nadu

04.02.2024 LITTLE HEARTS 10rs pack purchased

Britannia Industries - 04.02.2024 LITTLE HEARTS 10rs pack purchased
Updated by user Feb 05, 2024

pleases material send me sir not in refund

Original review Feb 05, 2024
I have little hearts 10rs pack purchased 3nos, one pack i well open but only two biscuits is there, i have also regularly Britannia products pleases verified and solve my problem
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Loss:
$10
Pros:
  • Littile hearts

Preferred solution: Full refund

Sathish M Ydz

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Verified Reviewer
| map-marker Chennai, Tamil Nadu

Complent

Britannia Industries - Complent
Britannia Industries - Complent - Image 2
i purchased Britannia milk bikis biscuits mrp,10 rupees biscuits net weight 66.8 gram. but actual wait 58 grams some biscuits missing
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Vishal M Ebi

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Verified Reviewer
| map-marker Surat, Gujarat

For clarification

Britannia Industries - For clarification
Britannia Industries - For clarification - Image 2
britaniya... I have received an offer letter from your compant but they are asking me to pay Rs 1050 first and then Rs 3500. So is this the policy of your company?
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Anonymous

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Verified Buyer
| map-marker Bengaluru, Karnataka

Biscuit Reverse pasting

Britannia Industries - Biscuit Reverse pasting
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Hello Britannia team , I have bought 2 Biscuits of Britannia JIMJAM. When I opened it for my child and noticed the position of biscuit pasting was reversed . I was totally upset after seeing this. Such as a big company where all the systems are being followed and not done their job properly . Kindly investigate and rectify the issue immediately. Kindly share your corrective action & preventive action plan Below is the batch Detail : Batch # 311239L 402 16:21
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User's recommendation: To take immediate action

sejal g Gpy

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Verified Reviewer
| map-marker Raipur, Chhattisgarh

There was hairs in britannia cake

Britannia Industries - There was hairs in britannia cake
there was hairs in britannia cake i was buy many britannia cake packets then i was received by some other one she buying many packet for distribution
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Loss:
$15

Preferred solution: Apology

User's recommendation: i want to talk about it

Sunil C Aol

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Not taste and better.

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Britannia Industries - Not taste and better.
Not taste and better Nutri choice biscuit When I open a new packet, there is a fungus on it and both the smaller packets too. In this, packets of black and brown colored biscuits were seen. There is a fake expiry date on the biscuit packet. My family does not seem happy...
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Loss:
$200

Preferred solution: Full refund

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